Terms & Conditions

Terms & Conditions
Welcome to Bigfoot Balance Boards™. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our products or services.

Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Changes to Terms
Bigfoot Balance Boards™ reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site after any changes signifies your acceptance of the updated terms.

Use of Our Services
You agree to use our services only for lawful purposes and in accordance with these Terms of Service. You are responsible for ensuring that your use of our products complies with applicable laws and regulations.

Product Information
We strive to provide accurate product descriptions and images on our website. However, we do not warrant that the information is error-free, complete, or current. Bigfoot Balance Boards™ reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Pricing and Payment
All prices are subject to change without notice. Payment for products must be made at the time of purchase. We accept various payment methods, as indicated on our website. By submitting your payment information, you represent and warrant that you have the legal right to use the payment method provided.

Intellectual Property
All content, trademarks, and other intellectual property displayed on our website are the property of Bigfoot Balance Boards™ or third parties. You may not reproduce, distribute, or otherwise use any content from our website without our prior written consent.

Limitation of Liability
To the fullest extent permitted by law, Bigfoot Balance Boards™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services or products. Please use at your own risk.

Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of California, United States without regard to its conflict of law principles.

Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at help@bigfootbalance.com.

By using our services, you agree to these Terms of Service in their entirety. Thank you for choosing Bigfoot Balance Boards™.

Refund Policy
At Bigfoot Balance Boards™, we are committed to providing our customers with high-quality products. However, we understand that sometimes you may need to request a refund. This policy outlines the terms and conditions under which refunds will be granted for products purchased during our startup launch.

Eligibility for Refunds
Time Frame**: Refund requests must be made within 90 days from the date of purchase.
 
Condition of Product: To be eligible for a refund, the product must be unused and in its original packaging. Items that show signs of use or damage may not qualify for a refund. 

Proof of Purchase: Customers must provide a receipt or proof of purchase when requesting a refund.

How to Request a Refund
To initiate a refund, please follow these steps:

Contact Us: Reach out to our customer service team at help@bigfootbalance.com with your order details and reason for the refund.

Return Instructions: If your request is approved, we will provide you with instructions for returning the product.

Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defective product or an error on our part.

Processing Refunds
Once we receive the returned product and verify its condition, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.

Exceptions
- Sale items may be non-refundable, and this will be clearly stated at the time of purchase.

Changes to the Refund Policy
Bigfoot Balance Boards™ reserves the right to update or modify this refund policy at any time. Any changes will be communicated on our website.

For any questions or concerns regarding our refund policy, please contact us at help@bigfootbalance.com. Thank you for your understanding and support of Bigfoot Balance Boards™.

Accessibility
At Bigfoot Balance Boards™ we are committed to ensuring that our website and products are accessible to all users, including individuals with disabilities. We strive to provide an inclusive experience that meets the diverse needs of our customers.

Our Commitment
We recognize the importance of accessibility and are dedicated to improving the usability of our website for everyone. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which provide guidelines for making web content more accessible.

Accessibility Features
We have implemented various features to enhance accessibility, including but not limited to:
- Text Alternatives: Providing text alternatives for non-text content, such as images and buttons.
- Keyboard Navigation: Ensuring that our website can be navigated using a keyboard alone.
- Screen Reader Compatibility: Making our website compatible with screen readers to assist users with visual impairments.
- Contrast and Color: Using sufficient color contrast between text and background to improve readability.
- Resizing Text: Allowing users to resize text without losing content or functionality.

Continuous Improvement
We continuously review and improve our website’s accessibility features. We welcome feedback from our users regarding accessibility issues or suggestions for improvement. If you encounter any barriers while using our website or products, please let us know.

Contact Us
If you have questions or need assistance related to accessibility, please contact us: help@bigfootbalance.com

Thank you for visiting Bigfoot Balance Boards™. We appreciate your feedback and are committed to making our services accessible to all.

Privacy Policy:
Effective Date: October 2024

At Bigfoot Balance Boards™ we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services.

Information We Collect
We may collect the following types of information:
Personal Information: When you purchase or contact us, your name, email address, phone number and shipping address we may collect this information.
Usage Data: We may collect information about you interact with our website, including your IP address, browser type, pages visited and time spent on each page.
Cookies: Our website may use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

How We Use Your Information
We may use your information for the following purposes:

• To process transactions and deliver products and services

• To communicate with you about your account, orders and customer service inquiries

• To improve our website, products and services

• To send you promotional materials, newsletters, and other information, if you have opted to receive them

 

Information Sharing  
We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business

• Legal authorities when required to comply with the law or protect our rights and the rights of others

Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the right to:

• Access personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to certain exceptions

• Opt-out of receiving marketing communications

To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: help@bigfootbalance.com

Opt-Out:
At Bigfoot Balance Boards™, we respect your privacy and understand that you may wish to limit the information you receive from us. If you would like to opt out of receiving marketing communications, please follow the steps below:
Email Communications: You can unsubscribe from our marketing emails by clicking the ‘unsubscribe’ link located at the bottom of any email your receive from us. Alternatively, you can contact us directly at help@bigfootbalance.com with your request.

Promotional Offers: If you prefer not to receive promotional offers please let us know through the same email address above.

Cookies and Tracking: You can manage cookie preference through your web browser settings. This may limit our ability to provide you with a personalized experience on our website.

Please note that opting out of marketing communications will not affect transactional emails related to your order or account.

If you have any questions or need further assistance regarding option out, please feel free to contact us at: help@bigfootbalance.com